Refund & Exchange Policy
All Symmetry Candle Co. products are carefully inspected prior to shipment. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to Symmetry Candle Company within 7 days of delivery.
You may return unused products within 14 days of purchase. The customer is responsible for shipping and handling costs on all return items. We do not exchange products at this time.
Please contact us at symmetrycandles@gmail.com for further details.